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Discover Neo-Dyne Certifications, Warranties, and After-Sales Service
All loading ramps and accessories developed by Neo-Dyne are certified for the European market. This certification ensures that the products are CE certified, compliant with European safety standards, and can be freely sold within the EEA. In addition to European certification, Neo-Dyne products have also successfully passed American certifications, making the brand one of the official suppliers for Harley Davidson motorcycle transport.
Certification of Neo-Dyne Winch-Assisted Motorcycle Loading Ramps and Accessories
All loading ramps and accessories developed by Neo-Dyne are certified for the European market. This certification ensures that the products are CE certified, compliant with European safety standards, and can be freely sold within the EEA. In addition to European certification, Neo-Dyne products have also successfully passed American certifications, making the brand one of the official suppliers for Harley Davidson motorcycle transport.
Warranty for Neo-Dyne Ramps and Accessories
Types of Warranty for Neo-Dyne Loading Ramps
All Neo-Dyne loading ramps, including models AUN 100, AUN 150, AUN 200, and AUN 250, come with a 5-year warranty on the structure and a 2-year warranty on motorized components. Designed with an aeronautical mindset, the steel elements and 6082 T6 aluminum beams used in their construction are sourced from top productions and undergo multiple inspections to ensure exemplary strength and longevity. The design of the ramps and the numerous accessories, allowing for perfect adaptation to the type of vehicles and loading height (height extension, length extension...), provide additional assurance for the optimal use of Neo-Dyne loading ramps.
Types of Warranty for Neo-Dyne Accessories
Neo-Dyne accessories are made from the same materials as the winch-assisted motorcycle loading ramps. As such, all Neo-Dyne accessories (AC-001 / AC-003 / AC-004 / AC-005 / AC-006 / AC-008 / AC-010 / AC-012 / AC-023) also come with a 5-year warranty.
Neo-Dyne After-Sales Service
The Neo-Dyne management team and its various distributors are available to assist customers with any issues they may encounter regarding the assembly of winch-assisted motorcycle loading ramps or associated accessories, as well as the operation of the ramps. In many cases, a simple video call can easily identify the cause of a blockage or malfunction and quickly resolve any issues. If your ramp or one of its associated accessories experiences a more serious mechanical or structural malfunction within the warranty period, the team will make every effort to repair or replace the defective parts as quickly as possible.
We encourage all our customers to report any issues they encounter to help us continuously improve the quality of our products.
10 Questions & Answers about Neo-Dyne loading ramps
1. Do Neo-Dyne ramps fit all pick-up truck beds?
Neo-Dyne offers winch-assisted loading ramps for all pick-up trucks, whether they are American or European models, with single or double cabins (short beds and long beds). Custom ramps can also be made to your exact dimensions. Neo-Dyne also offers a world-exclusive folding ramp (AUN 150), which allows you to close your truck bed after using the electric motorcycle loading ramp.
2. Can the loading ramps be installed in a van, truck, camper, RV trunk, or on a trailer?
Neo-Dyne winch-assisted loading ramps can be installed at the rear of vans, trucks, RV trunks in a transverse position, and even on trailers, providing the same loading and unloading advantages as on a pick-up truck.
3. How are Neo-Dyne ramps secured?
Neo-Dyne winch-assisted loading ramps for pick-up trucks are secured directly to the anchor points in the beds or utility vehicles using the AC-012 drill-free mounting kit. This allows the ramp to be installed and removed in about fifteen minutes. The ramps can also be permanently fixed to the bed or floor of pick-up trucks and other vans through pre-drilled holes.
4. How does the motor of Neo-Dyne ramps work?
Neo-Dyne winch-assisted motorcycle ramps for pick-up trucks are equipped with a powerful electric motor activated by a simple drill for raising and lowering the load. Only one person is required to operate it, with no physical strength needed. The ramp can also be powered permanently by connecting it to the vehicle's battery or an auxiliary battery.
5. Can one person operate Neo-Dyne motorcycle loading ramps?
Yes, a single person (man or woman) can position, secure, attach, load, and unload a motorcycle on Neo-Dyne loading ramps, regardless of the motorcycle’s weight. The adjustable wheel chock on the ramp holds the motorcycle upright, and two strap systems on each side of the chock secure the motorcycle. The ramp is then operated using a drill. For additional safety, it is recommended to secure the rear of the motorcycle with two straps on the truck bed’s anchor points once the motorcycle is in a horizontal position.
6. What colors are available for Neo-Dyne loading ramps?
Neo-Dyne winch-assisted loading ramps for pick-up trucks are available in two color versions: black/orange and black/aluminum. Custom colors are also available upon request.
7. What is the warranty period for Neo-Dyne loading ramps?
Neo-Dyne winch-assisted loading ramps for pick-up trucks come with a 5-year warranty on the structure and a 2-year warranty on the winch. Made from 6082 T6 aluminum and featuring AKZO Nobel Premium paint, all Neo-Dyne ramps are CE certified. As an official supplier to Harley Davidson, Neo-Dyne offers the most efficient and durable ramps on the market.
8. How can I order a Neo-Dyne loading ramp?
To order a Neo-Dyne winch-assisted loading ramp, simply fill out the form HERE, providing the type of ramp you need, dimensions, general vehicle information, and desired accessories. We will respond to your request within 24 hours and contact you to discuss your requirements.
9. How are Neo-Dyne ramps delivered?
Neo-Dyne winch-assisted loading ramps for pick-up trucks can be delivered directly to your home or to one of our distributors. Various videos are available to explain both the installation and operation modes. The Neo-Dyne team is also available by phone to answer any questions you may have.
10. Are Neo-Dyne ramps the most reliable on the market?
Often imitated, never duplicated! This could be the slogan for Neo-Dyne ramps. While there are similar ramps in Europe, they do not benefit from the aerospace engineering expertise behind Neo-Dyne winch-assisted loading ramps. Furthermore, Neo-Dyne is the only brand worldwide to have developed and patented the folding loading ramp for pick-up trucks! This major innovation has been praised by numerous professional journals. Combined with the official partnership with Harley Davidson, there is no doubt that Neo-Dyne is the leading brand in loading ramp technology.
Customer reviews
I use mine commercially , I haul Harley Davidsons , majority of which are baggers. I’d recommend this loader to anyone!
